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Terms and Conditions - Nogamania

Terms and Conditions of Nogamania Store

Welcome to "Nogamania" store! We are here to provide you with trendy clothing, handmade women’s accessories, and unique handcrafted decor items. By shopping with us, you agree to the following terms and conditions. Please read them carefully.

1. Our Products

  • Clothing: We offer a variety of stylish clothing items, carefully designed, but not handmade.
  • Handmade Accessories & Decor: All women’s accessories and decor items in our store are handmade by skilled artisans using high-quality materials.
  • Since these products are handmade, there may be slight variations in colors or details between the items displayed in the photos and the actual product.

2. Pricing & Payment

  • Prices: All displayed prices include VAT as per Egyptian laws.
  • Payment Methods:
    • Payment via credit cards (Visa, MasterCard).
    • Online payments through secure payment gateways.
    • Cash on delivery (available for customers in Egypt only), for orders where the shipping cost falls within specific areas.
  • Note: If you choose cash on delivery, additional charges may apply depending on the city or region.

3. Shipping & Delivery

  • Shipping Within Egypt: We offer shipping services to most cities and governorates across Egypt.
  • Delivery Time: The shipping duration depends on the region, and will be specified at checkout. Typically, delivery takes between 3 to 7 business days.
  • Shipping Carrier: We use Bosta for shipping all orders within Egypt.
  • Tracking: Once the order is shipped, you will receive an email notification with a tracking number from Bosta, so you can easily track your order.

4. Return & Exchange Policy

  • Returns:
    • You can return the product within 14 days of receiving it, provided the product is in its original condition (unused, unwashed, and unaltered).
    • The amount paid will be refunded via the same payment method used at checkout, and shipping fees will be deducted from the refunded amount.
  • Exchanges:
    • If you receive a defective or incorrect item, you can exchange it within 7 days of receipt. In such cases, we will cover the shipping costs.
    • If the exchanged product is not available, we will refund the paid amount.
  • Return & Exchange Conditions:
    • The product must be in its original condition, with all accessories and original packaging.
    • Discounted or sale items cannot be returned or exchanged unless they are defective.
    • Products with perishable components (such as perfumes or cosmetics) cannot be returned or exchanged.

5. Order Cancellation

  • You can cancel your order before it is shipped by contacting us via email only. Please send your cancellation request to [email protected] with your order number, and we will process it upon receiving your request.
  • Once the order has been shipped, cancellation is not possible, but you can follow our return policy as outlined above.

6. Privacy & Data Protection

  • We are committed to protecting your personal data. All data you provide will be kept confidential and used only for completing your purchase and meeting your needs.
  • We store your information securely and will not share it with third parties, except as required by Egyptian law.

7. Amendments to Terms

  • Nogamania reserves the right to modify or change these terms and conditions at any time without prior notice. Any changes will be published on this page, and your continued use of the site will constitute your acceptance of the new terms.

8. Customer Service

  • If you have any inquiries or need assistance, feel free to contact us:
  • We are here to answer your inquiries and assist you at any time.