Refund Policy

At Nogamania, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can request a refund according to the conditions outlined below.

1. Eligibility for Refund

   
• Refunds are available for products returned within 14 days of receipt, in their original condition (unused, unwashed, and unaltered).
   
• If the product is defective or not as described, we will provide a full refund or offer a replacement, depending on availability.

2. How to Request a Refund

   
• To request a refund, please contact our customer support team at [email protected] within 14 days of receiving your order.
   
• Provide your order number and a description of the issue, and we will guide you through the process.

3. Refund Process

   
• Refunds will be issued via the same payment method used during checkout.
   
• Shipping costs are non-refundable and will be deducted from the refund amount.

4. Non-Refundable Items

   
• Items purchased during special offers or sales may not be refunded, except if defective or damaged.
   
• Perishable items, such as cosmetics or perfumes, are not eligible for refund.